New Shoes

About two weeks ago, I sent in a pair of New Balance 661’s which I had owned for about 10 months. I had used adhesive twice to re-adhere the outsole to the sole of the shoe. I looked around and saw that New Balance actively worked to make sure that customers are happy with their purchase and so I mailed in my shoes along with a form stating my displeasure with the wear of the shoe.

I just got an email back today stating that my shoes would be replaced with this particular model: Click on the blue ones (ST). That’s mine.


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